Be aware about scam scheme on logistics side organized by the seller. The CIF (incoterms) rate will be relatively low, but the sellers forwarder will charge you a fortune before even fulfilling their obligations under the CIF terms. In essence, the seller's agent is extorting customers, demanding payment of invoices as destination charges even before the shipment has reached its destination, threatening high storage costs in the event of delays. They also require the seller to sign a document acknowledging that logistics costs may exceed the value of the goods themselves. Be prepared for the fact that if you order goods worth USD 1,000, you will be required to pay the same amount as destination charges (this does not include VAT or other costs associated with customs clearance, only the fictitious rates of the seller's agent). This is a gray area in the logistics chain. So, in any case, expect additional logistics costs when working with this supplier.
Response from supplier:
I explained everything before shipping. Why did I ask for a letter of guarantee? (Because your cargo is small and low value!! Therefore, the port charges will be high compared to the value!! I told you before shipping, so why are you complaining now?) And you didn't even sign it! Ocean freight is meant for large cargo, not small cargo. Don't you understand this? Your port is remote and requires transit. Small port charges are based on large port charges, as well as storage fees. These are all collected by your local customs. I don't understand why you think I collected them. All the charging documents are sent to you by your country's customs. How can I interfere? How can I control the Spanish customs fee standards? Please tell me how I can manipulate this! Time will tell. The next time you purchase small goods from another supplier and choose ocean freight, you will still receive the same shipping fees!
07 Oct 2025